Separation Anxiety Client Training Agreement

TRAINING GUIDELINES. The client will do four (4) daily missions a week and one (1) weekly reassessment. The client may take two days of their choosing off. If more than two days are required or desired, they must inform Tabea Stawitz and agree upon this at least one week in advance. Tabea Stawitz acknowledges that emergencies happen but must be notified as soon as possible if one should arise. If these guidelines are not followed your package will expire 4 weeks from the start of the first mission in the package.

The client has agreed to suspend absences, this means you will not leave your dog longer than they are capable. Absences will be covered through various means including but not limited to daycare, dog sitter, family member or friend.

This agreement covers only separation anxiety-related training and does not include other behaviour challenges. Additional virtual consults or in-person, where applicable, may be purchased to address non-separation-related concerns.

Safety is our main concern. If your dog has any behaviour challenges that may cause injury, escape or damage, you are required to notify us so that we may adjust our training plan accordingly. Any incidents that occur due to lack of management, neglect, or otherwise, remain the responsibility of the dog’s guardian.

There will be no use of aversive tools during this protocol. Any such use will lead to immediate cancellation of this contract and no refunds will be given. Aversive tools such as, but not limited to shock collars, prong collars, e-collars, bark collars, sprays, or choke chains.

Tabea Stawitz is not a medical professional and cannot/ will not advise as such, but will refer to an appropriate professional as needed.

All materials shared with the client are proprietary and cannot be shared.

TECHNOLOGY. Some technology may be required to participate successfully in this program. Such expenses incurred will be the responsibility of the client. The trainer may be able to provide basic advice on technology however it is recommended that the client enlists the help of a qualified professional in the technology field with any related concerns. All login information is kept strictly confidential and is permanently deleted upon cancellation of this contract. For added security, we recommend changing all passwords upon cancellation of this contract.

FEES. The client agrees to pay $725 plus applicable taxes 24 hours before the initial assessment. And $650 plus applicable taxes within 24 hours after starting subsequent services.

REFUND POLICY. Packages are not refundable.

CANCELLATION POLICY. Sessions need to be cancelled with 48 hours notice and can be rescheduled with 24 hours notice. Scheduled sessions cancelled without 48 hours notice will be forfeit and no refund will be given. Sessions rescheduled without 24 hours notice will be forfeit and no refund will be given.

ASSUMPTION OF RISK. The undersigned (“you” or “Participant”) acknowledges that he/she is voluntarily participating in dog training provided by Tabea Stawitz with knowledge of the potential dangers. Participant represents that he/she is the owner or guardian of the dog(s) identified in this Agreement. You acknowledge that dogs are unpredictable animals with their own will and drives, and therefore, regardless of training, handling, or environmental circumstance, Tabea Stawitz cannot protect against every potential injury, risk or accident to you, to other persons participating in the training or on the property where the training is taking place, or to dogs. These may include dog attacks, dog bites and the responsive actions and complications that arise from them, and you understand and acknowledge that such risks are inherent and cannot be eliminated. This Agreement is intended to shift the risk of participating in dog training to you. Do not sign it unless you are willing to assume the risk to yourself, your dog, and others accompanying you of your participation in dog training, including the associated risks of bodily injury, death or property damage while participating in the dog training and related activities on the property of Tabea Stawitz, in your own home, or in a public space.

RELEASE OF LIABILITY. Participant agrees that in consideration for being permitted to participate in dog training provided by Tabea Stawitz, and/or to use any of Tabea Stawitz’s facilities in connection with dog training, Participant, for himself/herself, and his/her heirs, next of kin, executors, and personal representatives (collectively, “Releasors”), assumes the entire risk associated with participating such an activity and waives, releases, discharges and covenants not to sue Tabea Stawitz, its directors, officers, members, managers, employees, agents, sponsors, organizers, volunteers or other representatives, their successors and/or assigns (collectively, “Releasees”), from any and all liability to Releasors for any loss, harm, damage, claim, injury (including death) or accident to the person or property of Participant, Participant’s dog, and any other persons accompanying Participant at the dog training, including any minor children, arising out of or related to participating in dog training or using any facilities or equipment of Tabea Stawitz, even if caused by any negligent act or omission of Releasees. Nothing herein is intended to release Releasees from any harm, injury, claim or damage caused by intentional, wanton or reckless misconduct.

INDEMNIFICATION. You agree that you are and will be responsible for your conduct and the conduct of your dog and others accompanying you (including minor children) at all times. You agree to indemnify and hold harmless Tabea Stawitz, its directors, officers, members, managers, employees, agents, sponsors, organizers, volunteers and other representatives (“Tabea Stawitz Personnel”), from any and all claims of injury (including death), loss, cost, expenses, or damage to persons, dogs, or property caused by the acts or omissions of you, your dog, and any other persons accompanying you, including any minor children, during the course of training or related activities, as well as by the conduct of your dog under your own care as a result of following training instructions. This provision applies whether the claims are made by you, members of your family, your accompanying guests, Tabea Stawitz Personnel, or third parties.

NO GUARANTEE OF RESULTS. You recognize that the role you play in your dog’s learning process is integral to achieving desired results. You acknowledge and agree that there is no guarantee that your dog will achieve the desired level of training, despite the best efforts of Tabea Stawitz. You further understand that the recommendation of any other product or service by Tabea Stawitz is not a guarantee of satisfaction with that product or service.

PHOTO RELEASE. By signing below, you give Tabea Stawitz permission to publish in print, electronic, or video format the likeness or image of you and/or your dog. You release all claims against Tabea Stawitz with respect to privacy rights, publicity rights, copyright ownership and publication, including any claim for compensation related to use of the materials.

SAVINGS CLAUSE. You expressly agree that the foregoing assumption of risk, release, waiver, and indemnity provisions are intended to be as broad and inclusive as permitted by applicable law, and that if any portion thereof is held invalid, you agree that the remaining provisions will continue in full force and effect.

KNOWING AND VOLUNTARY EXECUTION. By signing below, you declare that you are at least 18 years of age and competent to sign this Agreement. You acknowledge that you have carefully read this Agreement, understand its contents, and agree to be bound by its terms. You specifically understand that this Agreement includes an assumption of the risk of Tabea Stawitz’s negligence and a release of Tabea Stawitz’s liability.

Contact Us

If you have any questions about our Refunds and Cancelation Policy, please contact us by e-mail tabea@gentlepaws.ca